Refund DeskLast checked August 24, 2026New system starts November 1, 20266 things the government has not published yet

This page is written for English-speaking travellers going to Japan.

ArchiveLast checked August 24, 2026

Archive

Every article grouped by what it is about, rather than by when it went up. Thirteen categories across the five stages, all on one page.

1. Before you go

What changes on November 1, 2026, whether it applies to your trip, whether you qualify, and how much is actually at stake.

How the rule changed 2

Who qualifies 2

Compared with other systems 0

    Timing and seasons 0

      2. In the shop

      The threshold, what you have to show at the till, what counts, and what you may and may not do with the goods afterwards.

      What you are buying 16

      Shops and chains 0

        Shopping districts 0

          3. Leaving Japan

          The customs step on the way out: what the terminal does, what you may be asked to show, and how to pack so that it is quick.

          Airports 0

            Step by step 2

            Routes and connections 1

            4. After you fly home

            How the money reaches you, what can be deducted from it, and what we are measuring from the first day the system runs.

            The money 0

              What we measured 0

                5. When it goes wrong

                You opened the box, you walked past the terminal, you lost the receipt, or the money has not arrived.

                Common problems 2

                If that did not answer it

                Nothing here is tax or legal advice, and every amount is the maximum before any handling fee. The rules can change; each page carries the date we last checked it against the primary sources. How we decide what to publish