Refund DeskLast checked August 24, 2026New system starts November 1, 20266 things the government has not published yet

This page is written for English-speaking travellers going to Japan.

Stage 2 of 5Last checked August 24, 2026

In the shop

The threshold, what you have to show at the till, what counts, and what you may and may not do with the goods afterwards.

Covers: The ¥5,000 threshold · what to show at the till · which shops are registered · what counts as eligible goods · opening and using what you bought

Start here

The threshold, and what it actually means

The minimum is ¥5,000 excluding tax at one shop on one day. Because Japanese price tags usually show the tax-included price, the number you are looking for on the tag is ¥5,500.

Two rules do most of the damage in practice. Receipts from different shops cannot be added together. And it is one calendar day, so a purchase late at night and another the next morning are two separate days even if they are four hours apart.

What you do at the till

Say that you want the purchase handled as tax-free before you pay, and hand over your passport. The shop is the party that records the purchase and passes it into the customs system, so it has to happen at the point of sale, not afterwards.

From November 1, 2026 you will hand over the full tax-included amount. That is the change: the paperwork happens in the same place it always did, but the money does not come off there any more.

What counts, and what gets registered

The old split between general goods and consumables goes away on November 1, 2026, and with it the sealed bag that consumables had to travel in and the ¥500,000 daily ceiling on them.

At the other end of the scale, goods of ¥1,000,000 and above have their serial numbers or equivalent identifying details recorded at the time of purchase.

What you may do with the goods before you fly

Common questions at this stage

Can I add up receipts from two different shops?

No. The ¥5,000 is per shop, per day.

A department store has several floors and several tills. Is that one shop?

The rule is one shop on one day. How a large store treats its own floors and concessions is a matter for that store, and it has not been settled centrally in anything published. Ask at the store's tax-free counter before you split a purchase across floors.

Does the sealed bag still apply?

Until October 31, 2026, yes, for consumables. From November 1 the general-goods and consumables split is abolished and the special packaging is no longer required.

Can I buy on someone else’s passport?

The purchase is recorded against the passport shown at the till and the same traveller has to take the goods out of Japan. Whether a refund can be paid to a card in a different name has not been published.

Articles in this stage

What you are buying 16

Shops and chains 0

Shopping districts 0

If that did not answer it

Nothing here is tax or legal advice, and every amount is the maximum before any handling fee. The rules can change; each page carries the date we last checked it against the primary sources. How we decide what to publish