Refund DeskLast checked August 24, 2026New system starts November 1, 20266 things the government has not published yet

This page is written for English-speaking travellers going to Japan.

ReferenceLast checked August 24, 2026

Glossary

The words this system uses, defined once. Every definition here is derived from the same primary sources as the rest of the site.

9

90-day deadline
You must leave Japan, and complete the customs step, within 90 days of the purchase date.

A

Approved operator
A business authorised to send purchase records to customs and, in some arrangements, to return the money to you.

C

Consumption tax
Japan's national sales tax. The standard rate is 10%. A reduced rate of 8% applies to most food and drink. It is the tax the refund is about.
Customs confirmation
The step at departure where a terminal reads your passport against the purchase records your shops sent, and either clears you or asks to see the goods.

D

Duty-free shopping
Buying in the international zone of an airport, past passport control, where customs duty and other charges do not apply. A different tax, a different place, and outside what this site covers.

G

Green
The outcome at the customs terminal where you are cleared without showing the goods.

N

Non-resident
The status that makes you eligible. Broadly, a foreign traveller who has been in Japan for less than six months.

R

Red
The outcome where you are asked to present the physical goods.
Refund method
The system starting on November 1, 2026: you pay the tax-included price in the shop, customs confirms the goods when you leave, and the tax is returned to you afterwards.

S

Serial number registration
For goods of ¥1,000,000 and above, the shop records serial numbers or equivalent identifying details at the time of purchase.

T

Tax-free shopping
Buying goods in a registered shop in Japan without ultimately bearing the 10% consumption tax, because you are taking them out of the country. Not the same as duty-free shopping.
Threshold
¥5,000 excluding tax, which is ¥5,500 including it, at one shop on one day. Below it, the purchase does not qualify.

If that did not answer it

Nothing here is tax or legal advice, and every amount is the maximum before any handling fee. The rules can change; each page carries the date we last checked it against the primary sources. How we decide what to publish