A day of shopping in Shinsaibashi is read shop by shop, and the line each shop is measured against is ¥5,000 before tax for one buyer on one day — Japan Tourism Agency (checked November 2, 2026).
The refund side of that system changed on November 1, 2026, while the unit of counting stays exactly where it is.
Which shops in Shinsaibashi are counted together?
As a rule, none of them: the line is ¥5,000 before tax and it is read inside one shop, on one day, for one buyer. The exception is a shop that outsources the procedure to a tax-free counter: that counter can total one person's same-day purchases from several shops, though it does not have to — National Tax Agency Q&A (checked November 2, 2026).
A tag printed at ¥5,500 already carries that ¥5,000, so a single purchase can reach the line without help from anything else on the street.
The unit is the licensed sales site, because permission is given per site — National Tax Agency Q&A, question 15 (checked November 2, 2026). The unit is the licensed sales site; which entrance, building or door belongs to which site is not in the official texts (as of November 2, 2026).
That gap is the reason the useful move is to ask at the till before paying, rather than to assume the roof over the street does any joining.
The unit of counting is the part of a shopping day worth planning around, and everything else follows from it.
What does the count actually read?
Who bought, where and on which day, plus the conditions that follow from them.
- The count reads who bought, where they bought and on which day, and nothing else enters it.
- Two receipts issued by two different shops are two counts, whatever the distance between the doors.
- The passport is registered while the purchase is being recorded, which attaches the count to a person rather than to a shopping bag.
- From November 1, 2026 the tax-included amount is settled at the till, and the tax returns after the confirmation at departure.
- That confirmation is a terminal reading the passport: Green ends the check, Red means the goods are shown — Japan Customs (checked November 2, 2026).
- The refund is one eleventh of the tax-included amount, and the possible routes include bank transfer, credit card remittance, app remittance and cash at the port, differing by shop — Japan Tourism Agency FAQ for travellers (checked November 2, 2026).
- The buyer is a non-resident, such as a foreign visitor on a short-stay status, within six months of entry, and the customs check at departure falls within 90 days of purchase.
- An item of ¥1,000,000 or more before tax adds a serial number or something similar, registered at the shop.
An answer that skips the first two lines is usually the one that ends up adding two shops together.
What did November 1, 2026 do to the counting?
- One shop on one day became a single total for one buyer, because the general goods and consumables split was dropped.
- The tax is now settled at the till inside the price and returned after the departure confirmation, so what a shop takes is the tax-included amount.
- The former daily ceiling on consumables was abolished.
None of that widens the unit: a street with one roof is still read as the shops standing along it.
What does not change on a shopping street?
- The unit stays the buyer, the shop and the day.
- Two receipts from two shops are not read as one as a rule, however few steps apart the doors are.
- ¥5,000 before tax stays the line each shop is measured against on its own.
When does this come up on a Shinsaibashi shopping day?
The same name is over three doors within a short walk
Each door is read on its own, and the name they share is not what the count looks at. Permission is given per sales site, so the question to put to the staff is simply how that till records the purchase.
You cross the aisle and buy at the shop opposite
Two receipts from two shops are read as two counts, and a few steps of floor between them changes nothing. Neither total lends the other the part it is missing, so a purchase that falls short in one shop stays short.
You go back to the same shop in the evening
The unit is one shop on one day, and an evening return sits inside both halves of it. One shop can total what it sells one buyer on one day at different times, according to the National Tax Agency Q&A (checked November 2, 2026), so ask for it before the second payment rather than after it.
Cosmetics, snacks and a T-shirt end up in one basket
From November 1, 2026 a mixed basket in one shop on one day is read as a single total for that buyer, because the split between the two old categories is gone. Older advice to keep those things apart describes the old system.
You spend a little in a lot of shops
If no single shop reaches ¥5,000 before tax on its own and no tax-free counter combines them, the day produces nothing, however long the walk was. Adding the receipts up in your head is the mistake that costs the most on a street like this, because the arithmetic looks right while the count does not work that way.
You pay on three different floors of one building
Within one licensed sales site, same-day purchases on different floors can be totalled — National Tax Agency Q&A, question 6, note 3 (checked November 2, 2026). The same licensed sales site can add up different floors; how many sites a given building holds is not in the official texts. The counter inside that building is where the answer lives, and asking before the first payment is cheaper than asking after the third.
One expensive item clears the line by itself
A single purchase can reach the line inside that shop, and the day's count for that shop is simply that purchase. Nothing from the rest of the street needs to be added to it, and nothing bought elsewhere is weakened by it.
You and a friend split the cost of one item
The count is read for one buyer, and the passport registered at the till is what marks who that buyer is. The items a purchase record lists do not include how you paid, and how a payment shared between two people is recorded is not in the official texts, so settle it at the till rather than afterwards.
Four people in one family shop separately
Four passports are four counts, and each is measured against the line inside the shop where it was registered. A purchase registered on one passport does not raise the total sitting on another, and at departure each traveller is read on their own passport.
You cross to the Dotonbori side after lunch
Same day, different shops, separate counts. Crossing a canal breaks nothing that was joined, and standing under one roof joins nothing that was separate, because the roof was never what the count was reading.
You keep walking toward Namba station
Distance is not what the system reads; the shop is. A day that covers several neighbourhoods is still a row of shop-by-shop counts, so the walk neither helps nor hurts the total inside any one of them.
You fly out from Kansai International Airport
The confirmation belongs to leaving Japan: a terminal reads the passport, Green ends the check and Red means the goods are shown. Japan Customs mapped where the terminals stand on October 23, 2026 — Japan Customs map (checked October 25, 2026). The terminal itself takes a few seconds, while a Red inspection and the queue have no official time, so allow time rather than planning to the minute.
You fly from Itami with a connection in Tokyo
The first flight is a domestic one, and the check happens at the last airport you leave Japan from, here in Tokyo — Japan Tourism Agency page for travellers (checked November 2, 2026). Bags already checked in cannot be pulled back for it, so plan to have the goods with you at that terminal.
Someone tells you the whole arcade counts as one shop
The count is read per buyer, per licensed sales site, per day, and which shops belong to which site is for the shop to say. A claim that covers a whole street is something to confirm at a till, not something to shop against.
What is left to shops?
Which counters form one licensed sales site is not in the official texts, and that is the point touching a shopping day most directly.
Japan Customs mapped where the terminals stand on October 23, 2026 — Japan Customs map (checked October 25, 2026), and no official figure covers a Red inspection or the queue, which is one more reason to leave time at departure.
On the money side, fees, cash and the days a refund takes have no national rule and vary by shop and refund operator; a card name unlike the passport, and the formula for the refund on 8% goods, are not in the official texts.
The routes the money can take are described by the Japan Tax-free Shop Association (checked November 2, 2026).
The conditions a shop works to are set out by the Japan Tourism Agency (checked November 2, 2026).
None of these points moves the unit of counting.
What do shoppers ask about the counting?
Can two shops in the same arcade be added together?
As a rule, no. Two shops are two counts, unless a tax-free counter handling both combines them for the line.
What about two doors carrying the same name?
They are separate counts when they are separate licensed sales sites, and permission is given per site. Ask at the till.
Is a whole building one shop?
The official text names the licensed sales site as the unit, and which building belongs to which site is for the counter inside the building to say.
Do a morning and an evening purchase in one shop join up?
They can. One shop can total same-day purchases made at different times, so ask it to before the second payment.
We split the payment — whose count is it?
The count follows the buyer whose passport is registered; how a shared payment is recorded is not in the official texts.
Does one costly item qualify on its own?
Yes, and an item of ¥1,000,000 or more before tax also needs a serial number or something similar registered at the shop.
Do cosmetics and clothes go into one total?
Yes, for purchases from November 1, 2026, as long as it is one shop on one day.
Does walking to Namba break the count?
No, because the count was never citywide. It is read shop by shop.
Can something bought on the Dotonbori side be added in?
As a rule, no. A different shop is a different count, on the same day as on any other.
Five small purchases add up to more than the line. Does that work?
As a rule, no. Each shop is read on its own against ¥5,000 before tax, and totals from separate shops are stacked only if a tax-free counter combines them.
What does a tag have to show?
¥5,500 on a tax-included tag is the same as ¥5,000 before tax, read inside that one shop.
Do four family members get four counts?
Yes, one for each passport, and each is read separately at departure.
Where does the confirmation happen?
At departure, where a terminal reads the passport and a Red result means the goods are shown.
How long is there to leave Japan?
The customs check must happen within 90 days. Day 1 is the day after you buy, and the last day is day 90: a November 1 purchase can be confirmed until January 30 — National Tax Agency Q&A (checked November 2, 2026).
How much comes back?
One eleventh of the tax-included amount, measured before anything that may be taken off.
Is a fee taken off?
The government takes no fee — Japan Tourism Agency FAQ for shops, Q17 (checked November 2, 2026). Whether one applies and how much depends on the store and its refund operator.
Sources
Primary sources only. Each carries the date we checked it.
- Japan Tourism AgencyChecked November 2, 2026
- National Tax Agency Q&AChecked November 2, 2026
- Japan CustomsChecked November 2, 2026
- Japan Tourism Agency FAQ for travellersChecked November 2, 2026
- Japan Customs mapChecked October 25, 2026
- the Japan Tax-free Shop AssociationChecked November 2, 2026
- Japan Tourism Agency FAQ for shops, Q17Checked November 2, 2026