- Who Travellers who want yen before boarding, on purchases from November 1, 2026, whose shop's refund operator works with an airport cash service.
- What Cash Japan deducts 10% of the refund at 6 airports; Self Tax Refund pays at 3 airports with no published rate.
- When You collect it at the airport after the customs confirmation, which has to happen within 90 days, counted from the day after the purchase.
From November 1, 2026 the Japan tax refund can be taken as yen cash at eight airports through two operators, and both deduct something before handing it over. Cash Japan covers six airports and takes 10% of the refund amount — Cash Japan announcement of October 19, 2026 (checked October 25, 2026).
Self Tax Refund pays cash at Haneda, Narita and Naha after fees and other deductions. Whether either one will pay you depends on which refund operator the shop you bought from uses, as of November 2, 2026.
Can the refund be taken in cash at the airport?
Yes, at some airports and for some purchases. No government rule requires it. Two operators have announced airport cash in yen, Cash Japan at six airports and Self Tax Refund at three, and whether either pays you depends on the refund operator of the shop where you bought.
| Operator | Airports | What is deducted |
|---|---|---|
| Cash Japan (a Global Blue Japan subsidiary) | Chubu, Fukuoka, Kansai, Kobe, Narita, New Chitose — rolling out from November 1, 2026 | 10% of the refund amount |
| Self Tax Refund (Japan Airport Terminal and Glory) | Haneda, Narita, Naha | Fees and other deductions; no rate in the announcement |
Self Tax Refund is set out in the Haneda Airport announcement of October 21, 2026 (checked November 2, 2026). Both services pay in Japanese yen.
How much cash do I actually get?
Cash Japan deducts 10% of the refund amount — Cash Japan terms and conditions (checked November 2, 2026). The 10% is taken from the refund, not from the price of the goods, so it works out at about 1% of the price.
The terms add that, in some cases, a fixed upper and lower limit per transaction may apply, and that the cash handed over is rounded up or down to the nearest ¥50 after the fee. A kiosk pays out up to ¥100,000 at a time; above that, the refund goes through a staffed counter — Cash Japan terms and conditions (checked November 2, 2026).
- ¥11,000 purchase: the refund ceiling is ¥1,000, Cash Japan deducts ¥100, and ¥900 is handed over.
- ¥55,000 purchase: ceiling ¥5,000, deduction ¥500, ¥4,500 in cash.
- ¥110,000 purchase: ceiling ¥10,000, deduction ¥1,000, ¥9,000 in cash.
Those figures assume the shop deducts nothing of its own. Don Quijote's parent company PPIH, for example, charges no refund fee but notes that airport cash brings the cash operator's fee — PPIH announcement of October 5, 2026 (checked November 2, 2026). Shop fees are covered on our handling fee page.
Who can use the airport cash counters?
Only travellers whose shop works with that operator. The refund is arranged through the operator the shop has contracted, so a receipt from one shop may be payable in cash at Narita and a receipt from another may not. The refund method differs from shop to shop — Japan Tourism Agency FAQ for travellers (checked November 2, 2026).
Ask at the till. Two questions cover it: which refund operator does the shop use, and can its refund be collected in cash at your departure airport.
How does the money move under the new system?
You pay the tax-included price in the shop, your passport is recorded, and customs confirms the goods as you leave. The refund then follows by whichever method the shop and its operator offer, so cash is one possible end of that route, not a separate process.
- You pay the tax-included price in the shop. Nothing comes off at the register from November 1, 2026.
- Your passport is recorded at the till. The refund belongs to the buyer on that record.
- Customs confirms the goods as you leave. Green means you pass, Red means you show the goods — Japan Customs, information for foreign travellers (checked November 2, 2026).
- The refund follows that confirmation, by whichever method the shop and its operator offer: card, cash at a counter, or another route.
Japan Customs lists 78 places where the confirmation happens, 41 airports and 37 seaports — Japan Customs, map of confirmation points (checked October 25, 2026).
Leaving from Narita tomorrow? Clear the customs terminal first, then look for the cash service your shop's operator named.
What stays the same however the money arrives?
Four rules hold however the money arrives: the ¥5,000 pre-tax minimum at one shop on one day, the customs confirmation at departure within 90 days, a ceiling of one eleventh of a tax-included price, and registration of details for an item of ¥1,000,000 or more.
- The minimum is ¥5,000 before tax at one shop on one day. Receipts from different shops do not combine as a rule; a tax-free counter a shop has outsourced to can add up one buyer's same-day purchases to judge the minimum, though not every counter does — Japan Tourism Agency (checked November 2, 2026).
- The customs confirmation has to happen at departure within 90 days. Day 1 is the day after you buy, and the last day is day 90: a November 1 purchase can be confirmed until January 30 — National Tax Agency Q&A (checked November 2, 2026).
- The ceiling is one eleventh of a tax-included price at the 10% rate. Every deduction, shop or cash, comes out of that.
- An item of ¥1,000,000 or more needs its serial number or similar details registered at the shop.
When does the cash choice matter?
It matters when you need yen before boarding, when your airport is not on the list, when someone in your group has no card, and when you are weighing the 10% against a later card refund. Each case depends on your shop's operator and your departure airport.
You need yen before you board
Airport cash is the only route that puts money in your hand on the day. Check that your departure airport is on the list and that your shop's operator is the one at the counter. If either is missing, the refund goes another way.
You are comparing cash with a card refund
On a ¥10,000 refund, Cash Japan hands over ¥9,000. A card refund avoids that ¥1,000, though the shop's own fee, if any, still applies and the money arrives later.
You fly out of an airport not on the list
Plan on a non-cash method, unless your shop names a cash service there. We had found no other airport cash service announced as of October 25, 2026.
Someone in your group carries no card
Cash at a listed airport may be the practical route for that traveller, provided the shop's operator runs a counter there. Otherwise, the steadier arrangement is one card per traveller, in that traveller's own name.
The card in your wallet is in a different name from your passport
The government has not set a rule for this as of November 2, 2026. Mitsukoshi Isetan and Hankyu Hanshin Department Stores ask, in their own guidance, for a card or account in the buyer's own name.
You read that cash costs 10% of the price
That misreads it. Cash Japan's 10% applies to the refund amount. On an ¥11,000 purchase it is ¥100, not ¥1,100.
You bought at several shops on one trip
Cash is decided shop by shop, because each shop picks its own refund operator. Getting cash at the airport for one shop's purchase says nothing about another shop's. Keep each shop's receipts apart, and note which operator each shop uses and how it pays out. The ¥5,000 before-tax minimum is also counted per shop and per day.
What do the sources leave open about the hand-over?
Two points remain open as of November 2, 2026, on the pages cited here: the Haneda announcement gives no rate for any Self Tax Refund deduction, and the government has set no number of days for refunds by any method.
At the till and unsure about cash? Ask whether the shop's refund operator pays at your departure airport, and note its name on the receipt.
What else do people ask about how the money comes back?
Cash in yen is possible at eight airports through Cash Japan or Self Tax Refund, but only if your shop's operator works with them. Cash Japan takes 10% of the refund, about 1% of the price, and the ceiling stays at one eleventh of a tax-included price.
Can the refund be received in cash?
Yes, at eight airports through Cash Japan or Self Tax Refund, if your shop's operator works with them.
Which airports have a cash counter?
Cash Japan: Chubu, Fukuoka, Kansai, Kobe, Narita and New Chitose. Self Tax Refund: Haneda, Narita and Naha.
How much does Cash Japan take?
10% of the refund amount, about 1% of the price. On ¥11,000 that is ¥100.
Is the cash in yen?
Yes. Both services pay in Japanese yen.
Can I choose cash at any shop?
No. Cash depends on the refund operator your shop uses. Ask at the till.
Does cash start on November 1, 2026 everywhere?
Cash Japan rolls out airport by airport from November 1, 2026.
Is cash faster than a card refund?
Cash is handed over at the airport. For card refunds the government sets no number of days.
Can the tax be taken off at the register instead?
No. From November 1, 2026 the tax-included price is paid in the shop and the tax comes back after the customs confirmation.
What is the minimum purchase?
¥5,000 before tax at one shop on one day.
How much of the price comes back?
At most one eleventh of a tax-included price at the 10% rate, before any deduction.
Sources
Primary sources only. Each carries the date we checked it.
- Cash Japan announcement of October 19, 2026Checked October 25, 2026
- Haneda Airport announcement of October 21, 2026Checked November 2, 2026
- Cash Japan terms and conditionsChecked November 2, 2026
- PPIH announcement of October 5, 2026Checked November 2, 2026
- Japan Tourism Agency FAQ for travellersChecked November 2, 2026
- Japan Customs, information for foreign travellersChecked November 2, 2026
- Japan Customs, map of confirmation pointsChecked October 25, 2026
- Japan Tourism AgencyChecked November 2, 2026
- National Tax Agency Q&AChecked November 2, 2026